2023/2024 ESO FAQ

2023/2024 ESO Season FAQ

Is your question missing? Please contact Box Office at 780.428.1414 or box.office@winspearcentre.com

Click a button below to open/close

You can renew your series subscription now. To keep your subscription seats, you must renew by May 15, 2023. Compose Your Own packages will be available starting on June 1, 2023. Click here to renew your subscription.

You can purchase a new subscription at any time, starting now. Click here to explore our 2023/2024 subscription packages.

A Compose Your Own allows you to choose three or four concerts from the Classics series and the Robbins Pops series. There are 12 Classics programs and 7 Pops programs to choose from – you pick the concerts you want, on the dates you want! Compose Your Own packages offer savings of 10% compared to single ticket prices. Compose Your Own packages for the 2023/24 season go on sale June 1, 2023.

Yes! Starting in the 2023/24 season, you may mix Robbins Pops and Classics concerts into one Compose Your Own package.

We understand that things can change. You can cancel your subscription anytime up until just before the first concert in your series.

A subscription is for a curated series featuring set concerts with set dates. You pay for it upfront or split it into two payments. Members pay a monthly fee for membership status, which then allows them to purchase tickets to ESO concerts anytime they want for as many concerts as they want for only an additional $10 a ticket. Learn more about ESO Monthly Memberships here.

If you are already an ESO Member, your ESO Monthly Membership will automatically renew. If you would like to purchase a new membership, you can do so here.

You may start booking your membership tickets on July 19. You can book all of your concert seats for the entire season at one time or throughout the season – whichever you prefer!

Yes! You can subscribe to a series or multiple series, and you can also add on an ESO Monthly Membership if you would like to purchase tickets to concerts outside of your subscription package.

Yes! Starting in the 2023/24 season, monthly members may purchase $10 member tickets to ESO Specials. To view ESO Specials, click here.

This summer, the City of Edmonton is undertaking a multi-year project to revitalize Hawrelak Park and the Heritage Amphitheatre. While we are excited to see the new venue when it opens in 2026, we will also be re-envisioning Symphony Under The Sky while the park is under construction. Our plans are under way, and we look forward to sharing more details with you soon.

Yes, as a subscriber, you can exchange your ESO tickets for any other ESO performance without an exchange fee. You may begin exchanges on July 19, 2023, at 10 AM MT. Contact the Box Office by emailing box.office@winspearcentre.com or calling 780.428.1414 to exchange tickets.

The subscriber presale for single tickets begins on Wednesday, July 19, 2023, at 10 AM MT. You will receive your presale code in July.

Public single ticket sales begin on Wednesday, July 26, 2023, at 10 AM MT.

Our Box Office has phone hours Monday to Friday from 10 AM to 4 PM. If you would like to meet with a Box Office representative in person at the Winspear, please call or email us to arrange a time. We are also open for walk-ins beginning 75 minutes before scheduled events. For more information about the Box Office, click here.

At this time, the 2023/24 season will operate the same way the 2022/23 season currently is running – with no staggered seating at concerts. Health and safety protocols may change in the future. We encourage you to check the event page for your concert to keep up to date on any protocols that may be in place. And, keep an eye on your inbox for your Before You Arrive email prior to your event date.