Box Office Information
In Person and By Phone
Monday to Friday: 10:00 AM to 5:00 PM
Saturday: 1:00 PM to 5:00 PM
Holiday hours will be posted on this page when applicable.
December Holiday Hours
The Box Office will operate on the following hours over the holiday period:
Monday, December 23 to Thursday, December 26: Closed
Friday, December 27 to Saturday, December 28: 1:00 PM to 5:00 PM (Phones and in person)
Sunday, December 29: 12:30 PM - 3:30 PM (In person only)
Monday, December 30 to Wednesday, January 1: Closed
Regular hours will resume on Thursday, January 2.
On evenings with a performance ticketed by the Winspear Box Office, the Box Office will remain open for in-person service and ticket pick-ups until at least 30 minutes after the performance begins.
For performances on Sundays, the Box Office wickets will open at least 1 hour prior to the performance, and remain open until at least 30 minutes after the performance begins.
During the 1 hour prior to the concert, our priority is to seat patrons for that performance. We reserve the right to restrict sales and pick-ups to that performance only.
4 Sir Winston Churchill Square
Corner of 99 Street and 102 Avenue
In the heart of The Arts District in downtown Edmonton
Toll Free: 1-800-563-5081
Winspear Box Office
9720 102 Ave NW
Discounted rates are available for group bookings to all regular Edmonton Symphony Orchestra performances and select Winspear rental events. Find out more here!
Tickets to most Edmonton Symphony Orchestra (ESO) performances may be exchangeable up to 24 in hours advance of the performance. Tickets for other performances are not exchangeable.
Tickets to ESO performances must be exchanged at least 24 hours ahead of the performance time. Exchanges can be made into other ESO performances within the same symphony season. Exchange and upgrade fees may apply.
Exchanges can be done by contacting your Patron Advisor, or by contacting Guest Services at 780-428-1414 or email@example.com. Please have your tickets in hand before contacting us, as information off the ticket will be required in order to complete the exchange.
Ticket Resale Policy
The Edmonton Symphony / Winspear has zero tolerance for scalping and insists that all patrons of our service abide by our policy stated herein. Tickets made available through this site are intended only for those who are actually planning on attending the shows requested. It is strictly prohibited to resell any tickets obtained through our Box Office for more than the purchase price. If you are found to be reselling, trading or brokering tickets that you purchased through our site for profit, the ESO / Winspear may, at our discretion, cancel your ticket order and all other pending orders in your name. If you are unable to use your Edmonton Symphony Orchestra (ESO) tickets, they may be exchangeable for another ESO performance up to 24 in hours in advance of the performance. Please see above for more information on eligibility and the ticket exchange process.
Other Performances Featuring the Edmonton Symphony
The Edmonton Symphony is also occasionally hired by other presenters to accompany performances by other artists. In such instances, our website will provide links to external websites that will provide access to purchasing tickets to these events.